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Adult Toothbrushes

Adult Toothbrushes - FAQ

Why don’t you make electric toothbrushes?

As you may have noticed, RADIUS does not make electric toothbrushes. It’s manual all the way for us. The reason for this is that in 2006, Cochrane Collaborative, the world’s leading dental research body, found that a manual toothbrush was not only a much cheaper option but was also better for your teeth. In fact, only one electric toothbrush was found to be better than a manual (and by only 7%). So when you see an electric toothbrush on display in your dentist’s office, odds are you’re seeing the work of a great salesman, not science.


You can, but you don't have to. There are two small drain holes directly behind the RADIUS logo on the handle that allow any water collected on the inside to drain out. We designed the TOUR this way so you don't have to keep your toothbrush open in order for it to dry.

If you do want to let it dry before closing it, you can leave it open with the RADIUS logo on the handle flat against the sink or counter. 

It's your choice. You do you. 



Easy peasy. Hold your toothbrush with the brush head facing you. If the head angles toward your left hand, it's a leftie. If it angles towards your right, it's a rightie. 

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Left-Handed

 
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Right-Handed


Can toothbrush heads be recycled?

We're sorry to say that toothbrush heads, regardless of the brand, cannot be recycled due to metal staples in them that keep the bristles attached to the head.

Our toothbrush handles are recyclable unlike other brands. Most other brands of toothbrushes are over moulded which means they use more than 1 type of plastic and cannot be recycled. For example, a typical Oral B handle uses rubber (TPE) and Polypropylene. Our handles are only one type of plastic or they are reusable.


How should I sanitise my toothbrush?

Whatever you do, do not put any of our toothbrushes or travel cases in the dishwasher. It won't be pretty.

The high temperature of a dishwasher, boiling water, or microwave will melt the plastic. To sanitise your toothbrush we recommend using a solution of 50/50 hydrogen peroxide and water. You can use the 3% dilution of hydrogen peroxide, which is the most common and typically found in drugstores or pharmacies. Soak your toothbrush for 5-10 minutes and voilà! Good as new. 


Is the Source Toothbrush available in right or left handed?

The Source loves everyone. It can be right or left handed depending on how you put the Replacement Head into the handle. The bump in the handle should rest in the palm of your hand. 

 
 

What's the difference between the Source and Original/SCUBA?

Being a toothbrush is pretty much the only thing that they have in common because their designs are completely different. The Source handle is straight, not angled like the Original and SCUBA, and the Source handle is made from recycled materials like dollar bills, wood, and paper. The Source also uses Replacement Heads which are 50% smaller than the Original/SCUBA heads. The Source can be either right or left handed depending on how you put the Replacement Head into the handle. The Original and SCUBA come in right and left hand versions.

 
RADIUS® Source
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Do the Original & SCUBA both have soft bristles?

You bet. All of our bristles are soft with the exception of our Medium Replacement Heads. The bristles on the Original and SCUBA are exactly the same but because the SCUBA has a flexible neck the bristles might feel softer since you are exerting less pressure while you brush. 


Do the Original & SCUBA Toothbrushes come with medium bristles?

They don't. All of our toothbrushes are made with only soft bristles with the exception of our Medium Replacement Heads that can be used with our Source and TOUR Toothbrushes. 


How can I tell the difference between the Original & SCUBA?

It's all about looks. The Original Toothbrush is made from a hard cellulose plastic giving it an almost translucent "sea glass" appearance and the thumb grip will be smooth. The SCUBA is made from an opaque rubber and the thumb grip will have bumps and ridges. Also, when you push on the SCUBA's brush head the neck will bend and flex making it perfect for harder brushers. 

RADIUS® Original
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Radius® Scuba
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Will the SuperSoft bristle actually clean my teeth?

Absolutely. It's soft, yet effective. Our SuperSoft bristles are meant to gently clean your teeth and the tapered bristles help get between your teeth and along your gum-line. 


How do I remove my Replacement Head from the handle?

Pull the head straight out of the handle. Please, we beg you... do not twist the head to get it out of the handle - you could break the poor thing in half.

 
 

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Children’s Toothbrushes - FAQ

You know we love our lefties but we don't currently make a lefty Kidz. Our Source Toothbrush is a great alternative to a left handed Kidz, though. The handle is made from recycled materials and can be either right or left handed. The heads size is also similar to the Kidz.

 
RADIUS® Source
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Toothpastes

Are your toothpastes fluoride free?

Consider us fluoride and fancy free.

Yes, all of our toothpastes are fluoride free. As an added bonus they also don't contain any chemicals, SLS, SLES, Triclosan, Carageenan, pesticides, glutens, Saccharin, parabens, artificial additives or sweeteners, propylene glycol, detergents, or synthetic foaming agents. 

Learn about other potentially harmful ingredients that are commonly found in toothpaste here.


Does your toothpaste contain SLS or SLES?

Remember how we're USDA certified organic? Well, in order to receive that honour our toothpastes cannot contain any synthetic ingredients. This includes any detergents or synthetic foaming agents like sodium Lauryl sulfate (SLS) or sodium laureth sulfate (SLES). So no. No SLS or SLES here. 


Does your toothpaste foam?

Our toothpaste has a low foam.

The truth is you really don't need foam to be clean. Equating foaminess with cleanliness is all in your mind put there by years of shampoo commercials showing people having the time of their lives while washing the suds out of their hair. The truth of the matter is that a lot of foam is typically caused by chemicals (like SLS) that are added to your shampoo or toothpaste just to make it foam. 

Now, it's also important to remember that there are natural foaming agents that will create a low foam. We did our research and ultimately decided on organic soapberry. Soapberry is a natural foaming agent that has antibacterial properties and has been used in oral medications in traditional Chinese medicine.

Learn about our organic ingredients here and you can read more about foam here.


Why isn't your toothpaste white?

(Or Green, or multicolour stripes?)

Have you been to the grocery store and noticed a flavour like "blue raspberry?" Well, have you ever actually seen a blue raspberry? Probably not. That's because they don't exist. Those are artificial dyes making that "raspberry" blue. It's the same concept with toothpaste. Mint toothpaste is not actually supposed to be green. So because we don't use any chemicals, artificial additives or dyes, our toothpastes are not going to be pure white or spearmint green or any other unnatural colour. Due to it's organic content, the natural colour of our toothpastes will vary.


Does your toothpaste included carageenan?

Negative. All of our toothpastes are carageenan free and don't contain any chemicals, SLS, SLES, triclosan, GMOs, fluoride, pesticides, glutens, saccharin, carrageenan, parabens, artificial additives or sweeteners, propylene glycol, detergents, or synthetic foaming agents. 

Learn about other potentially harmful ingredients that are commonly found in toothpaste here.


Does your Mint Aloe Neem Toothpaste taste bitter?

It's true that neem can sometimes have a bitter taste, but we don't want to brush our teeth with a bitter-tasting toothpaste and we wouldn't ask you to either. The organic neem oil used in our Mint Aloe Neem Toothpaste is for function only - safe, cooling, soothing, and with potent bacteria fighting powers. Bye, bye bitter. 

Buy your tube, or try out other flavours here:


Are your toothpastes travel-friendly?

All of our toothpastes are carry-on approved. Our Children's Coconut Banana Toothpaste is 1.7 ounces while our Mint Aloe Neem & Ginger Citrus Toothpastes both come in at a healthy 3 ounces each.


Are your toothpastes vegan?

Yes. Animals are friends, not food…or toothpaste.

In order to be USDA certified organic, our toothpastes cannot contain any animal ingredients. As an added bonus, it's also Leaping Bunny certified & Cruelty-Free. #VegansForTheWin

Learn about other potentially harmful ingredients that are commonly found in toothpaste here.


Do you have a toothpaste for non-mint lovers?

Of course!

Try our Organic Ginger Citrus for a fresh, zingy mouth-feel with anti-inflammatory and antioxidant properties to help prevent gum disease, plus a hit of natural teeth whitening. Also our Children's Coconut Banana is delish. Adults love it too. 

 
 

Is the organic neem oil in your toothpaste safe?

We wouldn't use it if it wasn't.

There are many ways to refine neem oil and we use organic food-grade neem oil that is 100% safe.

Learn about other potentially harmful ingredients that are commonly found in toothpaste here.


What can I expect if I've never used organic toothpaste before?

Prepare to be amazed.

Even though we're sure you're going to love it, we're also not going to lie... it's probably going to feel a little different than what you're used to. If you've been using nothing but conventional toothpastes in the past, we can almost guarantee the two things you'll notice first: the reduced foam and the colour. Typically a lot of foam and unnatural colouring is caused by chemicals or artificial additives. Our toothpastes don't contain any of that - just pure, organic, and natural ingredients. So give it a try. It may take a few days to get in the groove, but we guarantee you'll love it just as much as you love your RADIUS toothbrush.


Is it true that you changed your toothpaste formula?

'Tis true. In early 2017, we decided we wanted to offer a much lighter, smoother toothpaste and so we made a few minor tweaks to our formula that organically enhanced the taste, texture, and the overall brushing experience. Oh, and it's now made in the USA. Which is awesome.

Read more about the fresh, new formula here.


Where are your toothpastes made?

In the good ol' US of A. Just like our toothbrushes and accessories. 


Are your toothpastes GMO free?

As a company, we don't believe in GMOs so all of our products are non-GMO. Our toothpaste specifically cannot contain GMOs in order to be certified USDA organic.

We also don't use any chemicals, SLS, SLES, triclosan, carageenan, fluoride, pesticides, glutens, saccharin, carrageenan, parabens, artificial additives or sweeteners, propylene glycol, detergents, or synthetic foaming agents. 

Learn about other potentially harmful ingredients that are commonly found in toothpaste here.


Do your toothpastes contain xylitol?

We like our furry friends so no, our toothpastes don't contain any xylitol. 

Xylitol is a naturally occurring sugar alcohol and in the very small quantities typically used in our floss it is completely harmless to humans (and it’s safe to drive after brushing!). However even in small doses it is extremely toxic to dogs. So as we know many people use non-pet specific toothpaste on their canine chums, we don’t take any chances.

Learn more about our organic toothpaste ingredients here.


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Floss

Is your floss safe for my pet?

Our Vegan Xylitol Mint and Cranberry Flosses are not safe for your pet since they do contain xylitol which can be highly toxic to dogs and other animals. Our Natural Biodegradable Silk Floss does not contain xylitol and could be used for your pet, but please, we beg you, do not let them chew or eat the floss since that can harm your furbaby. 


Is your Natural Biodegradable Silk Floss vegan?

Since vegan means using or containing no animal products and silk comes from a silk worm, our Natural Biodegradable Silk Floss is not vegan. We wanted to be able to offer a completely biodegradable floss and, at the moment, silk is our only option. We didn't want to leave out our vegan friends so we do offer two vegan flosses that are made from nylon. 

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How do you harvest the silk for your Natural Silk Floss?

Our Natural Biodegradable Silk Floss is sourced in cooperation with the CORSEDA Farm Cooperative in Cauca, Colombia. The CORSEDA Cooperative is a family owned and operated initiative that focuses on redirecting worthy sources of livelihood back to the native populations of Colombia in a sustainable and enriching manner. Spun by hand, the silk we use is pure, natural silk thread that is a 100% biodegradable material and comes from silk worms. Silk is used to make clothes, floss and many other products throughout the world.  Silk thread is one of nature’s strongest natural fibres and the only natural fibre strong enough to be made into floss. In order to harvest in an efficient, effective, and safe manner, the silk cocoons are boiled to allow the whole cocoon to be unraveled as one continuous thread, permitting a much stronger thread and reducing the number of cocoons needed to make viable silk thread. The result is a 100% natural product that can biodegrade and causes no impact on the environment after use. We here at RADIUS believe this is a very important offering for our consumers and our environment. For consumers who are looking for a vegan option, we do also offer Vegan Mint and Vegan Cranberry flosses which are made from nylon rather than pure silk. 

Watch the video opposite to learn more about CORSEDA and silk production.


Why do you use silk for your Natural Silk Floss?

Silk thread is one of nature’s strongest natural fibres and the only natural fibre strong enough to be made into floss. Silk Floss is a 100% natural product that can biodegrade and causes no impact on the environment after use. We here at RADIUS believe this is a very important offering for our consumers and our environment. For consumers who are looking for a vegan option, we do also offer Vegan Mint and Vegan Cranberry flosses which are made from nylon rather than pure silk. 


Do you use a natural mint for your Vegan Mint Floss?

We're kind of against artificial and synthetic ingredients here at RADIUS so unlike other conventional/mass brands that use synthetic mint, we only use natural mint. Specifically Mentha x piperita L commonly known as peppermint.


Do you use a petroleum based nylon to make your Vegan Flosses?

Our nylon comes from a petroleum derivative. Trust us, we would LOVE to have a different material which is not oil based, unfortunately we have not been able to find another material that has the properties needed for a flossing thread and that is not oil based. 


Do your Floss Sachets contain the same amount of floss as your Floss Spools?

Our Floss Sachet packs do contain less floss than our spools but as with most travel sized items (and any item), packaging is often more expensive than the product itself. The travel box, the biodegradable packaging and “single-serving”/”single-use” sizing all add up to make the product more expensive. However, when tested we found that people wasted less floss when using single-serving sizes as compared to using a spool of floss, subsequently reducing the total quantity needed to purchase.

The 18" of floss inside each Floss Sachet is the dentist recommended amount to use each time your floss. 

And there's no more plastic dispenser! 


Is there a difference between the floss in your Floss Sachets & Floss Spools?

Nope, the floss is the same whether you're using a Sachet or spool. It just depends on which packaging style you like best. 


Does your floss have an expiration date?

Nope. Use it forever. It doesn't expire.


Is your Vegan Cranberry Floss coated in cranberry juice?

It's not the actual cranberry juice, but rather the cranberry essence from cranberries. The essence contains the phytochemicals that makes cranberries naturally antibacterial and beneficial. NO sugars or sweeteners are in the essence. 


Are all of your flosses a sponge floss?

Our Vegan Mint and Vegan Cranberry Flosses are both a sponge floss. Our Natural Biodegradable Silk Floss is a round floss.


Why is your Organic Silk Floss now called Natural Silk Floss?

Have no fear, our Natural Silk Floss is exactly the same as our Organic Silk Floss you've seen before. We're currently going through an Organic re-certification process so we've changed to name to Natural Biodegradable Silk Floss until we are re-certified. 


As much as we try to be environmentally friendly as possible, there are certain things that we cannot change - like US FDA laws for example. The reason all of our floss spools are packaged in an inner recyclable plastic container and then put in a cardboard package is because floss is considered a medical device by the FDA and they require it to be packaged in a plastic container when sold in traditional retailers such as grocery/drug. Since we sell in both natural stores and traditional stores we must abide by this law. We are always looking for new, innovative, green ideas for packaging and are actively looking for alternatives including separate packaging for natural retailers. One alternative that we offer is our Floss Sachets. It’s the exact same floss as our spooled floss except it’s packaged in single-use travel size quantities. Each sachet has enough floss for one use and you can purchase them in packs of 20. These are packaged in biodegradable paper. The reason we can sell this floss in a non-plastic container is because the paper sachets are air-tight and that’s an acceptable alternative for the FDA (we are also looking at this idea for our spools). 

We encourage all of our customers to please recycle the inner plastic container.


Do your flosses contain corn or other allergens?

Our flosses do not contain corn, glutens, preservatives, artificial sweeteners, GMO’s, unnatural colouring, phthalates, parabens, or other harmful additives.


Is your Natural Silk Floss biodegradable?

Biodegradable and compostable. How 'bout them apples?! Our Natural Silk Floss will biodegrade/compost in 60-90 days in a bacteria rich environment like water or a landfill


Why does your Natural Silk Floss spool contain less floss than your other flosses?

It's due to a supply issues and cost. Our Silk Floss is hand spun from natural silk and because of this the manufacturing process can take longer than our other nylon flosses. To speed up the manufacturing process and to avoid having our Silk Floss constantly out of stock, we reduced our Silk spools to 33 yards of floss rather than 55 yards like our other flosses. 


Why does my floss look different?

We switched our Cranberry and Mint Floss from a round floss to a soft sponge floss in 2012 because it was softer, did not cut the gums and could fit better between tight teeth. An alternative option is to try our Natural Silk Floss which is a soft round floss. 


Accessories

Travel Cases

Which toothbrush case will fit my toothbrush?

Let's break this down.

Our Original and SCUBA Toothbrushes will not fit into our Standard Toothbrush Case.

Our Source Toothbrush will not fit into our Original/SCUBA Toothbrush Travel Case.

If you have the Source Toothbrush, get yourself our Standard Toothbrush Case.

If you have the Original or SCUBA Toothbrush, pick up an Original/SCUBA Toothbrush Travel Case. Left or right hand doesn't matter. It's designed to fit both.

Standard Toothbrush Case
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Will my product fit in your travel case?

Unfortunately, we can't make our Travel Cases to fit every single brand since all of the sizes vary, but all of our Travel Cases do fit most major brands. The easiest way to tell is to measure your product and compare to the dimensions of our cases below.

  • Original/SCUBA Travel Case --- 6.5" L x 1.5" W x 1" D

  • Standard Toothbrush Case --- 8.5" L x 1.5" W (in middle) x 1" D

  • Soap Travel Case --- 4.5" L x 3" W x 1.25" D

  • Razor Travel Case --- 6" L x 1.25" W(at smaller end) and 2.25" W (at wider end) x 1.25" D

  • Small Tampon/Condom Travel Case --- 3" L x 3" W x 0.75" D

  • Large Tampon Case --- 6" L x 1.5" W x 1" D


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Manufacturing

What is cellulose plastic?

Cellulose is a wood-based bio-plastic made from sustainable trees (meaning there was no clear cutting and there are more trees planted in its place). Our cellulose comes from sustainable forests in South Carolina. A bio-plastic is a plastic that's made from a natural source other than petroleum, like cellulose. It does not mean it's biodegradable like many people believe. 


Is bio-plastic biodegradable?

This can be a tricky one and is often misunderstood. A bio-plastic uses biological materials like wood, potato, wheat, or castor beans rather than petroleum to make plastic. This does not mean the plastic is biodegradable. No plastic is unless it has an additive or is broken down in a commercial facility. Technically all plastics do degrade over time in a landfill, but they degrade so slowly that they are considered non-biodegradable.

Learn more about our toothbrush materials here.


What kind of dyes do you use for your bristles and handle colours?

If it wasn't safe we wouldn't use it. We use all FDA approved dyes for both our handles and bristles. 


If I design a product, would you manufacture it for me?

We fully support people who want to design and innovate - after all, that's what we're all about - but we do not contract manufacture. We kind of like doing our own thing and prefer to design and manufacture all of our own products on our own machines.


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Environmental

Do you test on animals?

No, we never have and never will. That's a promise.


Are all of your products Leaping Bunny & Cruelty Free?

All of our products are Leaping Bunny and Cruelty Free certified except for our Natural Biodegradable Silk Floss. Silk comes from a silk worm therefore it cannot be considered Leaping Bunny or Cruelty Free.


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Maintenance & Care

How often should I replace my toothbrush?

Our toothbrushes typically last up to 3x longer than ordinary toothbrushes. The life of your toothbrush does depend on how hard you brush and how often, but we recommend replacing them when the bristles start to fray or look worn. 



How do I remove my Replacement Head from the handle?

Pull the head straight out of the handle. Please, we beg you... do not twist the head to get it out of the handle - you could break the poor thing in half.


Whatever you do, do not put any of our toothbrushes or travel cases in the dishwasher. It won't be pretty.

The high temperature of a dishwasher, boiling water, or microwave will melt the plastic. To sanitise your toothbrush we recommend using a solution of 50/50 hydrogen peroxide and water. You can use the 3% dilution of hydrogen peroxide, which is the most common and typically found in drugstores or pharmacies. Soak your toothbrush for 5-10 minutes and voilà! Good as new.